Frequently Asked Questions
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What other events do you have Countdown Calendars for?
We’re thinking up new calendar ideas every day. If you have an idea for a countdown calendar, we’d love to hear it! Email us at info@countdowncal.com.
What ingredients are in your chocolates?
Ingredients: Sugar, cocoa butter, chocolate liquor (chocolate liquid, no alcohol), whole milk powder, soy lecithin (emulsifier), vanilla extract. Contains milk and soy. May contain: Wheat, eggs, peanuts, tree nuts and sesame. Manufactured in the USA.
How do I know what day to start the countdown?
Count down 10 days from your special event to figure out when to open the first door. So if you have a birthday calendar and your birthday is January 19, you would start with Door #10 on January 10.
How long does shipping take?
Our standard shipping is three days, but you can opt for two-day shipping if you prefer.
International orders take between five and 10 days.
Can I return a calendar?
We don’t accept returns. However, if the product is damaged and not able to be used, we will ship a replacement. Please contact us with details of the issue at info@countdowncal.com.